Sisal Buff Wheels Coming Apart

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    I ordered your 8″ stainless buff kit last week. when I mounted the sisal buff and turned on the buffer the sisal buff exploded, strings hanging out 2 inches or more and lots of string on the floor. I called and you sent me a new one.
    Now I know the strings will come apart a little but not this much as it will catch and throw your piece. I mounted the second replacement sisal and the same thing happend, didnt even get the compound on. I need to get this job done.
    Whats going on.

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