Just not seeing the logic in your marketing and promotions

Posted: September 22, 2010 By: Kens_62

Home Forums Ask Eastwood Just not seeing the logic in your marketing and promotions

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    Kens_62

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    Last week, I received my daily EW newsletter that had the soda blaster discounted approximately 15% so, I purchased one.
    On the day it arrived, I got another newsletter with the same item discounted 25%. So, I inquire about being credited the difference, and was told they could NOT combine promotions. However, had I paid regular price, they would have refunded the difference??? Now, just how does this make sense? I wasn’t asking for BOTH promotions, rather just give me the difference, the additional 10%??

    To be fair, I was given a discount on my next purchase. I really like EW and appreciate the service I get. I also know I am paying extra but most of the time it is worth it. I just had to vent on this policy. Makes no sense to me.:confused:

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